This Privacy Policy explains how CF-AI Solutions ("we," "us," "our") collects, uses, and protects personal information when you visit cfaisolutions.com or use our services (the "Services"). We are based in California and provide this disclosure to meet the California Consumer Privacy Act (CCPA/CPRA).

1) Information We Collect

We collect the following categories of personal information:

• Identifiers (name, email, phone, company, role).
• Commercial info (service inquiries, bookings, transactions).
• Internet activity (pages viewed, device/browser, IP, timestamps).
• Geolocation (approximate location from IP).
• Inferences (lead/interest segments we derive to improve service).

Sensitive personal information: We do not intentionally collect sensitive personal information. Please do not submit it.

2) Sources of Personal Information

• Directly from you (forms, bookings, emails, calls).
• Automatically from your device (cookies or similar technologies).
• Public and third-party sources (e.g., business websites/directories) to support our lead services.

3) How We Use Information

• Provide, operate, and improve our Services.
• Communicate with you (support, demos, updates).
• Personalize offerings and measure performance.
• Security, fraud prevention, debugging, and legal compliance.

4) Disclosure to Service Providers

We share personal information with service providers under contracts that restrict their use to our instructions, such as:

• Hosting & deployment (e.g., Vercel).
• Email, scheduling, and productivity tools (e.g., Google Workspace/Calendar).
• Analytics and performance (e.g., privacy-respecting analytics or similar).

We may also disclose information to comply with law, protect rights/safety, or in a business transfer.

5) "Sale" or "Sharing" of Personal Information

We do not sell and do not share personal information as those terms are defined by the CCPA/CPRA (including for cross-context behavioral advertising). If this changes, we will update this Policy and provide required opt-out mechanisms.

6) Your California Privacy Rights

Subject to verification and exceptions, you may:

• Know/Access the categories and specific pieces of personal information we collected about you.
• Delete personal information we collected.
• Correct inaccurate personal information.
• Limit use of sensitive information (not applicable as we do not collect it).
• Non-discrimination for exercising your rights.

How to Submit a Request

Email us at privacy@cfaisolutions.com with the subject "CCPA Request."

We will verify your identity by matching request details with information we maintain. Authorized agents may submit requests with proof of authorization.

7) Data Retention

We retain personal information only as long as necessary for the purposes described above, to meet legal obligations, resolve disputes, and enforce agreements. Typical retention is 24 months for inquiry/lead data unless you request deletion sooner.

8) Cookies & Tracking

We use cookies or similar technologies for essential operations and to understand site performance. You can control cookies via your browser settings. If we add advertising/retargeting cookies in the future, we will update this Policy and provide appropriate controls.

9) Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them.

10) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No security program is 100% secure.

11) International Users

We operate in the United States. If you access the Services from outside the U.S., you consent to processing in the U.S.

12) Changes to this Policy

We may update this Policy from time to time. We will post the updated date at the top. Material changes will be highlighted on this page.

13) Contact Us

CF-AI Solutions

🔧 Address: Enter mailing address or "Sacramento, CA"

📧 privacy@cfaisolutions.com

If you have questions about this Policy or our practices, contact us at the email above.

Do Not Sell or Share My Personal Information

We do not sell or share your personal information as defined by the CCPA/CPRA. If you believe your data was used in a way that constitutes "sale" or "sharing," please email privacy@cfaisolutions.com with the subject "Do Not Sell/Share" and we will honor your request, including Global Privacy Control (GPC) signals if applicable.